Privacy Policy

Privacy Policy

Introduction

Welcome to https://tooth-replacement.scoopsurge.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at https://tooth-replacement.scoopsurge.com
  • Any associated mobile applications or software we develop
  • Services offered through our platform
  • Products that we provide, both digital and physical

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

  • You use our applications or services as a registered user.
  • You visit our website and interact with its content.
  • You subscribe to receive communication from us via email, phone, or text messaging.

Personal Data Collection

We collect various types of personal information (henceforth referred to as “Personal Data”) for different purposes:

Account Information:

  • User names and passwords used to access your account.
  • Contact details such as email addresses and physical addresses.

Payment Information:

  • Details related to payment methods, including credit card numbers, expiration dates, and security codes.
  • Transaction history and billing information.

Financial Information:

  • Data about your financial status or transactions relevant to our services (e.g., bank account details for direct deposits).

Purchase Information:

  • Records of products or services purchased from us, including quantities and purchase dates.
  • Order history and delivery addresses.

Mobile Device Identifiers:

  • Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.

Location Data:

  • Geographic coordinates and location-based services usage when you interact with our geo-services.

Feedback and Reviews:

  • Comments, reviews, and ratings you provide on our website or through surveys.

Social Media Information:

  • Data from social media platforms (if connected to your account) such as user profiles, posts, and interactions relevant to our services.

Product Information:

  • Details about the products you show interest in, view, or purchase on our site.

We collect this data through various means, including direct user input, server logs, cookies, and third-party partners.

Cookies

We use cookies, a common technology used by websites to enhance user experience, to improve our services, and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login.
  • Preference Cookies: Remember your preferences, such as language or theme settings.
  • Analytics Cookies: Help us understand how users interact with our site, providing insights to enhance performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your orders or providing requested services.
  • Complying with legal obligations or regulatory requests.
  • Conducting market research and analytics.
  • Improving our products and services.

Once these purposes are fulfilled, we securely delete or anonymize your data to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard Personal Data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

  • Access and request copies of your information.
  • Rectify or update inaccurate or incomplete data.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction or object to the processing of your data.
  • Request portability of your data, allowing you to receive it in a structured format.
  • Withdraw consent for specific data processing activities.
  • Complain to relevant supervisory authorities and seek redress if you believe your privacy rights have been violated.

To exercise these rights or to inquire about our data practices, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in sharing your personal information with us. This policy demonstrates our commitment to protecting it.